At Jojobet, we regard your privacy as a top priority. This document clearly explains how we collect, use, store, and protect your personal data when you use our platform. Please read it carefully.
Six core principles that underpin how Jojobet manages your data
All data transmitted between your device and Jojobet's servers is protected by military-grade 256-bit SSL encryption — the highest security standard in the industry.
Jojobet does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data is not a commodity.
You have the right to access, correct, or request the deletion of your personal data at any time by contacting the Jojobet support team.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and continuous 24/7 threat monitoring.
Jojobet is committed to informing you clearly when your data is collected, the purposes for which it is used, and who it may be shared with where necessary.
Jojobet's data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
By using the Jojobet platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
This Privacy Policy ("Policy") describes the data protection practices of Jojobet ("we", "Platform") with respect to personal information collected from users ("you", "Member") who access or use the website jojobet-vip.net and all related services we provide.
Jojobet is an online betting platform serving Malaysian players, offering sports betting, Live Casino, roulette, e-sports, and a range of other online entertainment products. In delivering these services, we collect various types of personal data necessary for legitimate operational purposes.
We are committed to managing your data responsibly, transparently, and securely. This policy is written in plain language because we believe every Jojobet member deserves to know exactly what happens with their information.
This Policy should be read in conjunction with Terms & Conditions and Responsible Gaming Policy Jojobet as part of our comprehensive member protection framework.
Jojobet collects your personal data in several ways — directly when you register or interact with the platform, and automatically through standard tracking technologies as you browse our website.
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Account registration, KYC verification |
| Contact Information | Email address, Malaysian phone number, residential address | Account registration |
| Financial Data | Malaysian bank account details, transaction history (deposits/withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX) | Financial transactions |
| Activity Data | Betting history, games played, bet amounts, wins/losses | Automated platform usage |
| Technical Data | IP address, browser type, device, operating system, login timestamps | Automated system logs |
| Communication Data | Live chat transcripts, support emails, feedback | Customer support interactions |
Please note that we only collect data that is strictly necessary for legitimate purposes. Jojobet does not collect data that is excessive or irrelevant to the operation of our platform.
Personal data collected by Jojobet is used for the following purposes, all of which are necessary to provide a safe, fair, and high-quality service to our members in Malaysia:
Jojobet does not use your data for automated decision-making that materially affects you without human review. All significant decisions, such as account closure or suspension, involve review by our team.
Jojobet does not sell or rent your personal data to any third party. However, in the course of operating our platform, there are limited situations where your data may need to be shared:
All third parties working with Jojobet are bound by strict data protection agreements and are only permitted to use your data for specified purposes. They may not use your data for their own marketing.
The security of your personal data is an absolute priority for Jojobet. We implement multiple layers of technical and organisational protection to keep your data safe at all times:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You are also responsible for keeping your own Jojobet account login credentials safe.
Jojobet retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Retention periods are also determined by applicable legal and regulatory requirements.
When data is no longer needed and there is no legal obligation to retain it, Jojobet will securely delete or anonymise that data using approved procedures.
As a Jojobet member and data subject, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of the personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete data in your profile.
Request deletion of your personal data in circumstances permitted by law.
Request a restriction on the processing of your data in certain circumstances while an investigation is ongoing.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured format for transfer to another platform.
To exercise any of the rights above, please contact the Jojobet data protection team by email at support@jojobet-vip.net. We will process your request within 30 days of receipt.
Jojobet uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and maintain session security. The following are the categories of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Session login, security, and basic platform preferences | Session / 30 days | |
| Analytical Cookies | Understanding usage patterns, pages visited, and time spent on the platform | 2 years | |
| Functional Cookies | Saving language preferences, display settings, and geographic region | 1 year |
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Jojobet platform and prevent you from logging in or accessing certain features.
The Jojobet platform is strictly for individuals aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18.
Should we discover that personal data belonging to a minor has been collected without our knowledge, we will promptly take steps to delete that data and close the associated account. If you are aware that a minor has registered a Jojobet account, please contact us immediately at support@jojobet-vip.net.
The Jojobet platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the Jojobet platform and does not cover the privacy practices of any third-party websites or services.
Jojobet is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any other website you visit before providing them with any personal information.
Jojobet reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business circumstances. All amendments take effect upon being published to this website.
We will notify you of any material changes via your registered email or in-platform notification at least 14 days before the amendments take effect. It is your responsibility to review this page periodically.
The "Last Updated" date at the top of this page reflects the date of the most recent amendment to this Privacy Policy. Your continued use of the Jojobet platform following any amendment constitutes your acceptance of the latest version of this policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Jojobet handles your personal data, please contact us through the following channels:
We are committed to addressing every privacy enquiry seriously and within a reasonable timeframe. If you feel your complaint has not been resolved to your satisfaction, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia.
Register with Jojobet with confidence — your privacy and data security are protected by best-in-class technology. Enjoy Sports Betting, Live Casino, and roulette safely.
For users aged 18 and above. Please play responsibly.